Refund Policy

Last updated: April 15, 2026

At Boat Hire Spain Ltd, we want you to be completely satisfied. This policy outlines the terms and conditions for refunds.

Digital Products

Due to the nature of digital products, all sales are generally final once content has been accessed or downloaded. However, we understand circumstances may arise where a refund is warranted.

Eligibility for Refunds

• You were charged incorrectly or experienced a billing error
• The product was significantly different from what was described
• Technical issues prevented access and our support team was unable to resolve them
• You request a refund within 14 days of purchase, in accordance with the UK Consumer Contracts Regulations 2013

How to Request a Refund

Contact our support team:
Email: [email protected]
Phone: +44 20 7946 0958

Please include your order number, date of purchase, and reason for the refund request.

Processing Time

Once reviewed, we will notify you of approval or rejection within 5–10 business days. Approved refunds are applied to your original payment method.

Your Statutory Rights

This policy does not affect your statutory rights under the Consumer Rights Act 2015.